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Product Q&A

Product Q&A

ProducT Forum Details
Title I really want this but…
Posted by m**** (ip:)
  • Rate 0points  
  • DATE 2023-02-03 19:55:58
  • Recommend Recommend
The shipping cost is more than double the price of the product, and it’s soooooo hard to justify spending 87 dollars for 1 deskpad that‘s only meant to be 18 dollars. Just buying 2 of the little standees came out to around 70-80 dollars too after shipping costs. I’m also very confused why shipping prices just multiply if you buy more than 1 item, despite those items coming in the same package. 


So I guess I just have to ask, is there any sort of plan to improve the shipping methods for this store? Because I know a lot of people who would have bought merch here if it weren’t for the extreme shipping cost ; ; I love this game so I want it to make a lot of money, but I feel like it’s losing money because of things like this^ 


The Epic 7 chibi figurines had a very reasonable shipping cost, and now they’re even cheaper. Can that shipping company be used here maybe?


For now, I’m just keeping the desk pad in my shopping cart until I can figure out how to justify 80 dollars for a desk mat print :’3


Thank you so much for making Pavel and Violet themed merchandise though, we’ve been wanting it for a long time<3333


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  • Smilegate shop 2023-02-07 10:02:07 0points
    Modify Delete Comment
    Spam We actually paid more for the delivery than the customer paid.
    So we had no choice but to adjust the shipping cost.
    We are trying to find a better way.
    We hope you understand this.

    Thank you.
Spam Not Spam
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